Answer incoming calls
Handle routine inbound calls with a natural conversation instead of forcing callers through a rigid phone tree.
BUILTO sets up an AI receptionist that can answer calls, handle common questions, follow up by text, share approved estimate information, and book customers directly into your CRM calendar when applicable.
One-time setup + $97/month · Unlimited calls
Answer inbound calls with a natural conversation that can qualify leads, answer questions, and keep the caller moving.
Send context-aware text follow-ups automatically so callers get confirmations, next steps, and appointment details right away.
More than answering the phone
We configure the receptionist around what your business sells, how your team qualifies customers, what information should be collected, and what should happen after each type of call.
Handle routine inbound calls with a natural conversation instead of forcing callers through a rigid phone tree.
If a call is missed, the system can immediately send a customizable text so the lead is not left waiting.
Post-call texts can change based on what the caller asked about, what was discussed, and what the next step should be.
For work you define in advance, it can communicate pricing or estimate ranges using the rules and information you approve.
When a compatible CRM or calendar is connected, qualified callers can be scheduled without waiting for a human callback.
Collect the caller’s contact information, reason for calling, job details, and next step so your team has context after the call.
Automatic text follow-up
The AI front desk can send a different follow-up depending on what happened on the call—confirmation details, next steps, requested information, or a simple response designed to keep the customer moving.
One connected workflow
The exact workflow is configured during setup so the system knows what to ask, what it can answer, when it should schedule, and when your team needs to take over.
The AI front desk answers according to the rules and routing you choose.
Questions, qualification, job details, estimates, and common requests are handled in context.
Book the calendar, collect details, route the caller, or record the follow-up your team needs.
The caller receives a follow-up based on what actually happened during the conversation.
We can configure the AI Front Desk for a range of businesses, but it is built primarily for home service companies and commercial flooring, construction, remodeling, and renovation companies. The call logic, qualification questions, estimates, routing, and follow-up are configured around the individual business during setup.
No. The $97 monthly plan includes unlimited calls.
Yes, when you provide approved pricing, estimate ranges, or rules for defined work. You control what information it is allowed to communicate.
Yes, when an applicable CRM or calendar can be connected. The booking logic can be configured around the availability and appointment rules you provide.
The system can send an automated text based on the call context, record lead details, and trigger the next step configured for that type of conversation.