Terms of Service

These Terms of Service ("Terms") govern your purchase and use of website design and hosting services from BUILTO, a service operated by Calloway Rentals & Ventures LLC ("we," "us," or "our"). By checking the acceptance box at checkout and subscribing, you agree to these Terms.

The Service

BUILTO designs, builds, and hosts a business website for you. Your subscription includes hosting, maintenance of the site we build, and reasonable content updates on request — business information, services, photos you provide, and Google review updates.

Billing

The service costs $47.00 per month, billed automatically to your payment method each month until you cancel. There is no contract and no setup fee. Charges appear on your card statement as BUILTO SYSTEMS. Payments are processed securely by Stripe; we never see or store your full card number.

Cancellation

You may cancel at any time — no fee, no questions. To cancel, email contact@builtogroup.com requesting cancellation, or submit a cancellation request through our support page at builtogroup.com/support. Cancellation requests are processed within 48 hours and are effective as of the date we receive your request — if any charge occurs after you've submitted a valid cancellation request, we will refund that charge. Once processed, no further charges occur. Your site remains live through the end of the billing period you've already paid for, after which it is taken offline.

Refunds

If you're not satisfied within the first 14 days of your first payment, contact us and we'll refund that payment in full. After that, since you can cancel at any time, payments already made for past service are non-refundable except where required by law — but if something is wrong, reach out and we'll work to make it right.

Your Responsibilities

You confirm that the business information you provide is accurate and that you have the right to use any content — names, photos, logos, text — you ask us to publish. You agree not to use the service for anything unlawful.

Ownership

Content you provide remains yours. The site design, code, and hosting infrastructure remain the property of BUILTO while your subscription is active; if you cancel, we take the site offline. If you own a custom domain name, it remains yours at all times.

What We Don't Promise

We work to keep your site online and looking professional, but we don't guarantee uninterrupted availability, specific search-engine rankings, lead volume, or business results. The service is provided "as is" to the fullest extent permitted by law, and our total liability for any claim is limited to the amounts you paid us in the three months before the claim arose.

Changes

We may update these Terms from time to time. Material changes will be posted on this page with an updated date; continued use of the service after changes take effect constitutes acceptance.

Contact & Governing Law

Questions, cancellations, refunds: contact@builtogroup.com or through the BUILTO support page. These Terms are governed by the laws of the Commonwealth of Massachusetts, USA.